Melissa is the only therapist or coach I have ever met with who seems to care about “customer service.” Everything from the ease of scheduling appointments online to the fact that she has client necessities (toys, a changing pad, wipes, tissues, and tampons) on hand. I come away from every session with action steps to move me forward toward my goals. My productivity and mood have improved by leaps and bounds. She is so real and authentic. She is not just my coach, she’s my role model.